888REG Domain Names Website
We no longer operate the “stand-alone” domain registration site, 888REG. What this means is you will no longer be able to login and manage your own domain names, any renewals, registrations, and/or transfers will be handled by us on your behalf at your request.
Customer Response Times
If you have a problem of any sort regarding your domain names, we will respond to you within 24 hours.
Due to the Coronavirus, we have moved to our home addresses, so we are in the process of setting up a postal address which will be easily found advertised on our website once this has been confirmed.
If you have a complaint about a service you have received from us, you should initially use our contact page here, if you are unsatisfied with our response, you can then call direct on our phone number on our website. If you cannot get an answer straight away, please leave a message, and we will call you back within 24 hours, but usually the same day.
Please be aware of our key terms, which include:
• What we charge for the domain-name related services we provide. Such as, the transfer of a domain name.
This will be a no cost to you transfer, (as long as there are no outstanding invoices).
Terminating your contract with us, again, there is no charge to you.
• When your domain name is due for renewal, our intent is to notify you of the expiration date 30 days before expiry, giving you plenty of time to request your renewal.
Your domain name renewal will be completed by us on your request.